Book More Jobs. Miss Zero Calls.
When a pipe bursts or an AC dies, the fastest company wins. BOTL ensures you never miss a lead, automates your seasonal tune-up reminders, and turns happy customers into 5-star reviews on autopilot.
The HVAC & Plumbing Growth Paradox
Your techs are out in the field providing top-tier service, but your front office is overwhelmed. Calls are going to voicemail during peak season, seasonal maintenance reminders are slipping through the cracks, and you're leaving money on the table.
The Emergency Trap
Emergency calls don't wait. If a homeowner has a flooded basement and you don't answer immediately, they call the next plumber. Every missed call is a lost $500-$5,000 job.
Forgotten Tune-Ups
Seasonal maintenance is the lifeblood of recurring revenue, but manually tracking who needs a spring AC tune-up or a fall furnace check is impossible without automation.
Fragmented Systems
You're using one tool for dispatch, another for email marketing, and paying an agency for reviews. Nothing connects, and data gets lost in the shuffle.
Incoming call from (555) 019-8372 missed.
Hi! This is Apex Plumbing & HVAC. We're on a job right now, but how can we help? Is it an emergency?
Sent automatically via SMS
Turn missed calls into booked jobs.
In HVAC and Plumbing, the first company to respond wins. BOTL's Missed Call Text-Back instantly engages prospects if your front office is busy, keeping them from calling the next business on Google.
- Instantly text back missed callers while they are still holding their phone
- Consolidate SMS, web chat, and Google messages into a single inbox
- Allow dispatchers to chat directly with customers to assess the emergency
- Track exactly how much revenue was saved from missed calls
Spring AC Campaign
Automate your recurring revenue.
Stop relying on your office staff to manually call past customers for seasonal tune-ups. BOTL allows you to build automated SMS and email campaigns that trigger based on the time of year or the date of their last service.
- Automatically email and text customers 11 months after their last tune-up
- Send targeted promotions to customers who declined a repair last season
- Allow customers to book directly from the text message via a self-serve calendar
- Fill your technicians' schedules during the slow shoulder seasons
4.9/5 Average Rating
Based on 428 Google Reviews
"Mike was incredibly professional and fixed our AC in under an hour. Highly recommend!"
- Amanda T.
Dominate local SEO with automated reviews.
The HVAC or plumbing company with the most 5-star reviews wins the local market. BOTL automates the entire review request process so you can build an unstoppable online reputation without relying on your techs to remember to ask.
- Trigger review requests via SMS the moment a job is dragged to 'Completed'
- Filter negative feedback internally before it hits Google
- Reply to all Google and Facebook reviews directly from the unified inbox
- Display a live review widget on your website to boost conversions
Ready to book more jobs?
Join the plumbers and HVAC techs who are saving time and dominating their local markets with BOTL.
Book a Demo